Click & collect lets your customers order online and pick up their order from you. For a local shop or a producer, it's often a simple way to sell online without organising shipping.
Choose what goes online
There's no need to publish everything at once. Start with your most popular products, with a good photo, a price and a short description. You can add the others later.
Set the collection rules
Where, which days, what times, and how long after ordering? Say it clearly before payment: that's what avoids phone calls and disappointment.
Decide how people pay
Online payment secures the sale and cuts down on forgotten orders. Paying on the spot can reassure some customers. Choose what suits the way you work.
Prepare for the day to day
Who sees the orders coming in? How does the customer know everything is ready? A notification at each step saves time, for you and for them.
What about delivery?
You can start with collection and add delivery later. A shop should follow your business, not the other way round.


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